For many people, using a computer is something that they do daily, whether as a part of their job, or simply for connecting with friends and surfing the internet. These people are said to be 'computer literate', meaning that they can use a computer, even if they don't know how it actually works.

I've been working with computers since being introduced to our second-hand 'Oric1' in about 1984 and in the years following, have assisted lots of family members, friends, work colleagues and customers with various computer and electronic problems.
I understand that some people just want to get their work done and don't want to be baffled with technical jargon or pop-up messages which might as well be written in Martian.

This service is dedicated to all of those people who have said to me "Tony, you're good at this computer stuff, you should set up a business helping people like me". I know that I may have disregarded the kind comments and protested about my lack of formal training, but now I feel that it's time to give it a go!

If you're interested, you can read more about me and my experience here.